Question: How Do I Get My Money Back From ITunes?

Is it hard to get a refund from Apple?

While Apple might not make a big deal about it, getting a refund from the App Store is not only possible, it’s pretty easy to do.

Whether you’re requesting a refund for an in-app purchase or a whole app, the process is the same.

To begin the process, open a web browser and head over to Apple’s “report a problem” page..

What do I say to get a refund from Apple?

Click “Report a Problem,” then “Report a Problem” again next to the item you want to get redirected to Apple’s webpage. If it’s older than 90 days, you won’t be able to proceed, and will be directed to contact Apple Support with your request.

How do I get a refund from iTunes?

How to request a refundGo to reportaproblem.apple.com.Sign in with your Apple ID and password.If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it.Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How long does it take to get a refund from iTunes?

two daysiTunes and App Store refunds usually take two days to process and you might be contacted by Apple so they can check the reason for the refund.

How do I ask for a refund?

Just simply asking for a refund, explaining the problem to the best of your ability, and saying please and thank you should be enough. And if it isn’t, they’ll let you know what else needs to be done. If you are the least bit considerate, you don’t need to worry about it.

How do I cancel an app store payment?

On your Android phone or tablet, open the Google Play Store. Tap Menu > Subscriptions. Tap the subscription you want to cancel. Tap Cancel subscription.

How long does it take for a refund?

How long your refund takes to be processed and reflected on your credit card statement depends on both the retailer and the card’s issuer. According to PayPal, refunds should appear on your credit card—any credit card—within 30 days.

What can I do if a company won’t give me a refund?

It’s only when the merchant doesn’t make with the refund that you should bring in the big guns and call up the issuing bank. (Your issuer should have clear instructions for formally disputing a charge, with options including a phone call, written letter or online form.)

How do I get a refund for an in app purchase?

Follow the instructions below if:On your computer, go to play.google.com/store/account.Click Order History.Find the order you want to return.Select Request a refund or Report a problem and choose the option that describes your situation.Complete the form and note that you’d like a refund.More items…

Does Apple give refunds for accidental purchases?

Apple lets you request a refund for any app, in-app or media purchases you’ve made within the last 90 days. … If Apple sent you an email after your purchase, there should be a link to the Report a Problem page in that receipt, too.

How do you cancel an in app purchase on App Store?

AndroidOpen the Google Play Store.Tap Menu > Account > Subscriptions.Find the subscription you want to cancel.Tap “Cancel”.

How do I dispute a charge on my Apple account?

Report an unknown transaction or dispute a chargeOn your iPhone, open the Wallet app and tap Apple Card.Scroll down and tap the transaction that you want to report. … Tap the transaction again, then tap Report an Issue.Choose the type of issue that you want to report.More items…•

What number do I call for iTunes refund?

You can buy online or call (800) MY–APPLE (800–692–7753). You can get information about an order you placed on the Apple Online Store through the Order Status page.

How do I get a refund from Apple every time?

How to get an App Store refund from AppleStep 1: Open a Web browser and head to reportaproblem.apple.com.Step 2: Sign into your iTunes account with your regular username and password.Step 3: Find the app in question, then click the Report a Problem button alongside it.More items…•

How long does it take to get a refund back on debit card?

A debit card refund can take as long as 10 working days to arrive.

Are customers entitled to a refund?

The Consumer Rights Act 2015 changed our right to reject something faulty, and be entitled to a full refund in most cases, from a reasonable time to a fixed period (in most cases) of 30 days.

How do you deny a return request?

Be firm and courteous. Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, “I looked into your situation and our refund policy does not allow one in this case.”